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Website Accessibility

Western Financial Group’s ("Western") website is designed according to the WCAG 2.1 guidelines for web accessibility. The website is fully conformant with WCAG 2.1 Level A and partially conformant with Level AA and Level AAA. 

Western’s website offers accessibility options for visitors to adjust settings to meet their unique needs. The accessibility widget offers the following functionalities:

  • Increase/decrease font size
  • Convert website to black and white
  • Highlight links
  • Change fonts to regular non-serif
  • Reset settings


This accessibility feature elevates Western’s website to meet several Level AAA criteria.

According to the WCAG 2.1 guidelines set by the World Wide Web Consortium (W3C), Western’s website meets the following success criteria:

1.1.1 Non-text Content: All non-text content that is presented to the user has a text alternative that serves the equivalent purpose. (Level A)

1.2.1 Audio-only and Video-only (Prerecorded): There is no prerecorded audio-only or prerecorded video-only media present on Western’s website. Note: any time-based media added to the website must provide an alternative such as a transcript or audio track for video content. (Level A)

1.2.2 Captions (Prerecorded): There is no prerecorded audio present on the website requiring captions. Note: any audio added to Western’s website must provide captions. (Level A)

1.2.3 Audio Description or Media Alternative (Prerecorded): There is no time-based media or video content present requiring audio description or media alternatives. Note: Any videos added to Western’s website must provide audio description or a media alternative such as text. (Level A)

1.3.1 Info and Relationships: Information, structure, and relationships can be easily determined or are available in text. (Level A)

1.3.2 Meaningful Sequence: Different sized headings and paragraph text are used to convey a correct reading sequence. (Level A)

1.3.3 Sensory Characteristics: Instructions for understanding and operating content are in written format and do not rely solely on sensory characteristics. (Level A)

1.4.1 Use of Color: Color on the website is purely decorative and tailored to match the Western brand. It is not used as the only visual means of conveying information, indicating an action, prompting a response, or distinguishing a visual element. (Level A)

1.4.2 Audio Control: There is no automatic audio playing. (Level A)

1.4.4 Resize Text: Text can be resized up to 200% without losing content or functionality. (Level AA)

1.4.5 Images of Text: There are no images of text featured on the website; all banners are used as a background image for text. (Level AA)

2.1.1 Keyboard: Western’s website is fully navigable by keyboard. (Level A)

2.1.2 No Keyboard Trap: There are no keyboard traps preventing users from using keyboard navigation. (Level A)

2.2.1 Timing Adjustable: There is no content with time limits. Note: any time-sensitive elements added to Western’s website must offer the option to turn off or extend the timer. (Level A)

2.2.2 Pause, Stop, Hide: There are no moving, blinking, scrolling, or auto-updating information presented on the website. (Level A)

2.2.3 No Timing: Timing is not an essential part of the website content. There are no timed sessions or time limits for web pages. (Level AAA)

2.2.4 Interruptions: Western’s website offers an alert banner with location-specific information that can be suppressed by the user at any time. (Level AAA)

2.3.1 Three Flashes or Below Threshold: There is no flashing content featured anywhere on the website. (Level A)

2.3.2 Three Flashes: There are no web pages containing anything that flashes. (Level AAA)

2.4.1 Bypass Blocks: Users can bypass blocks of content that are repeated on multiple web pages. (Level A)

2.4.2 Page Titles: Each web page is clearly titled with a descriptive introduction located right at the top. (Level A)

2.4.3 Focus Order: All web pages can be navigated sequentially with the most important content located at the top of the page. (Level A)

2.4.4 Link Purpose: All links have alternative text indicating their purpose or can be determined from the link text alone. (Level A)

2.4.5 Multiple Ways: More than one way is available to locate a web page including the navigation bar, footer and search bar. (Level AA)

2.4.6 Headings and Labels: Each web page includes headings and sub-headings to describe the topic or purpose of the page. (Level AA)

2.4.8 Location: Western’s website includes a geo-location feature that tailors content according to the user’s location. (Level AAA)

2.4.9 Link Purpose (Link Only): Western’s accessibility feature allows users to highlight all links on the website. Each link has text describing the purpose of the link. (Level AAA)

2.4.10 Section Headings: Section headings are used to organize content. Multiple heading sizes are used to indicate sequence. (Level AAA)

3.1.1 Language of Page: The default language of each web page can be programmatically determined. (Level A)

3.1.2 Language of Parts: The language of each passage or phrase in the content can be programmatically determined except for proper names, technical terms, words of indeterminate language, and words or phrases that have become part of the vernacular of the immediately surrounding text. (Level AA)

3.2.1 On Focus: When any user interface component receives focus, it does not initiate a change of context. (Level A)

3.2.2 On Input: Changing the setting of any user interface component does not automatically cause a change of context. (Level A)

3.3.2 Labels or Instructions: Labels or instructions are provided when content requires users to input information. (Level A)

3.2.3 Consistent Navigation: Western’s website features a sticky navigation as well as a consistent footer across all web pages. (Level AA)

3.2.4 Consistent Identification: All website components with the same functionality are identified consistently. Each web page uses consistent headings for similar components. (Level AA)

3.3.1 Error Identification: If an input error is automatically detected, the item that is in error is identified and the error is described to the user in text. (Level A)

4.1.1 Parsing: In content implemented using markup languages, elements have complete start and end tags, elements are nested according to their specifications, elements do not contain duplicate attributes, and any IDs are unique, except where the specifications allow these features. (Level A)

4.1.2 Name, Role, Value: For all user interface components (including but not limited to: form elements, links and components generated by scripts), the name and role can be programmatically determined; states, properties, and values that can be set by the user can be programmatically set; and notification of changes to these items is available to user agents, including assistive technologies. (Level A)


Western’s commitment to website accessibility enables users with disabilities or impairments to access our web content with ease. Our web accessibility features offer more options to customize the interface and improve the user experience. We do not rely solely on visuals or audio to convey context. Our website is fully navigable by keyboard or through the use of screen reader software. Website accessibility expands our reach and allows us to communicate with a larger population. People with disabilities are able to experience Western in a way that best meets their unique needs.

Western is dedicated to inclusivity and furthering our mission for website accessibility. We will strive to update our accessibility features and implement more success criteria to achieve Level AA and AAA compliance.