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A Canada Post strike began on September 26, 2025, which may result in delays in the delivery of insurance documents. We encourage you to use our available online tools to manage your policy.

Executive Team


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Craig Kozlowski

Chief Information and Technology Officer

As Western’s Technology Leader, Craig leads a national team that includes AI Innovation & Solutions, Cyber Security & IT Compliance, IT Service Delivery, Business Applications, Application Development & Integration, and the Infrastructure & Operations teams.

Joining Western in 2018 and with over 30 years of Technology leadership experience spanning both the private sector (Technology VAR’s, technology consulting, M2M telecom) and the public sector as a Solutions Information Officer for Manitoba’s Healthcare system, Craig has successfully led dynamic teams to proven success in a variety of industries. In addition to his operational responsibilities, Craig and his team are dedicated to Western’s Strategic Plan and are focused on providing a modern Customer and User Experience at Western Financial Group.