Having been with this branch and company for a few years was easy, reliable and priced well. My personal Customer Service Representative, Melissa S has been knowledgeable, kind and prompt throughout the years, making for a reliable and enjoyable insurance experience. Most recently, we decided to combine a number of insurances to optimize price and convenience, given a very short timeline representative Maryann was beyond helpful in assisting me to make a quick and easy transition. Sad I had to leave such a great branch and service team, but be assured this is a great choice for all things insurance! Thank you Melissa and Maryann.

I dealt with Emily at the Petawawa location. She proved to be very pleasant and knowledgeable. She attended to my request immediately. A real pleasure to deal with. Thank you

5 stars in my eyes. Could not have had better communications, patience and understanding in our situation. Professional and personal staff.Thank you and can’t wait to live in your friendly community.

We are very happy with our experience at Western Financial Group. They took great care of us and were very helpful getting us exactly what we needed. Shout out to Justin Finlay for all the help. We are really impressed with his level of service and professionalism. Highly recommended to everyone.

the lady's are really welcoming

We are very happy with our experience at Western Financial Group. They took great care of us and were very helpful getting us exactly what we needed. Shout out to Justin Finlay for all the help. We are really impressed with his level of service and professionalism. Highly recommended to everyone.

I contacted Anita Stewart looking for Commercial and Vehicle Insurance, she told me what I needed and got me setup right away. Shortly after Jodi Childerhose took over things and helped me get another truck on the road which will help my business greatly.

Nathan is great to deal with, he made the process of purchasing home insurance simple and easy to understand. Thank you for taking the time to explain coverages I did not understand. Ask for Nathan if you are looking for help with your insurance!

I would add our affirmation of Sue's expertise and good humour.
Thanks again.

My experience at Western Financial was seamless, thanks to the help of Gloria.
Everything went smoothly to transfer my ownership and get insurance rates. Thank you Gloria!

Jade was amazing to work with! I had a few out of pocket requests regarding tenants insurance and she was thorough and made sure my requests were met. She updated me on every step of the process even though I couldn’t come in person and it was amazing.

Verry nice and so quickly…. I am thanks all

We are very pleased and happy. Thankful for Mrs.Lisa Taggart for helping us to do our claims. She is remarkable. Thank you so much. From the bottom of our heart. Thank you. Very ...

Went in to get travel insurance & Brooklynn was able to explain everything to me thoroughly & even went as far to review the travel insurance I purchased through the booking company to realize it was a very minimal coverage to nothing at all. She helped me cancel that & I got the proper coverage for my trip at an even better price. Highly recommend.