I contacted Anita Stewart looking for Commercial and Vehicle Insurance, she told me what I needed and got me setup right away. Shortly after Jodi Childerhose took over things and helped me get another truck on the road which will help my business greatly.

Very happy I was referred to Western Financial for auto insurance quote. Brittany could not have been more accommodating and patient with me. She recommended a comparable ins. coverage through another company, making a significant savings on my annual premium. She was very prompt, efficient and professional in executing my coverage while in a time sensitive situation.

5 stars in my eyes. Could not have had better communications, patience and understanding in our situation. Professional and personal staff.Thank you and can’t wait to live in your friendly community.

Staff are friendly and well knowledgeable. I recommend to visit their office.

the lady's are really welcoming

We are very happy with our experience at Western Financial Group. They took great care of us and were very helpful getting us exactly what we needed. Shout out to Justin Finlay for all the help. We are really impressed with his level of service and professionalism. Highly recommended to everyone.

Dealt with Holly Frank for over 3 years, she is absolutely amazing and has always been there for me when I needed to change or delete coverage on my insurance. She will always make sure you have the BEST RATE available. 5 stars all the way!

I have been to the office on St Anne’s a few times for help. Every time I have been in there everyone at the office has been extremely kind and helpful. I would like to say Thank you to Tim Der, you have been very patient explaining things to me and extremely professional and helpful. I appreciate all that you have helped me with.

An enormous 'Thank you" to Dawn who worked her magic and got my home insurance renewal down from $1215 to $725, a pre-pandemic level. What a difference! I usually just pay the amount quoted, but this time, I thought I'll just go in and see if they can do better. And they certainly did.

Our son wrote his knowledge test for his learners today. What a pleasant experience the team made it - from parience and kindness when we came without his ID, had to go home and get it and return, to helping each other out answering each others questions and making suggestions, to just a really great employee who was in training - wish I'd caught his name. I chatted with another customer who had been there for a significant amount of time today who was also so pleased with the service he got from the team helping him through a complex situation.

The Cranbrook (Baker Street Location) Branch is my favorite to go to, and I always feel welcomed. Any questions are always answered without judgement and I am always given the best options with reasoning and suggestions based on my lifestyle. The team there is fantastic and I recommend going there for any insurance inquiries.

Justin was awesome to work with, he was quick and on the ball. Got things rolling quickly and made it alot easier to figure out the insurance for my small home based business! Highly recommended!!!!

Over 30 years service through this branch. Love the personal connection and customer service.

First time signing up for car insurance & it was great!! helpful staff members made me feel comfortable, really enjoyed my first time experiences here