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Kenny Nicholls

Kenny N.

President and Chief Executive Officer

"As the largest insurance broker in western Canada, we recognize the importance of bringing our expertise and care for customers across the country. In addition to our technological investments, our awareness of the connected customer and our strategic expansion of locations across Canada, we understand how vital the customer and broker relationship is."

As President and Chief Executive Officer of Western Financial Group, Kenny oversees the strategic management across the company.

With over 25 years of experience in the financial institutions sector, Kenny spent 17 years with Desjardins prior to joining Western Financial Group in 2011. He has a wealth of experience having occupied several finance, compliance, and risk management positions, as well as executive positions in asset management, pooled and mutual funds, real estate management, securities brokerage, back office and wealth management companies.

Prior to being named to the CEO position, Kenny acted as the Chief Financial and Risk Officer at Western Financial Group from 2011-2016.

Throughout these 25 years, Kenny has had the opportunity to build high performing teams and to work with a wide spectrum of professionals. From this experience, he developed extensive knowledge around operational processes and financial performance.

Prior to joining Desjardins, Kenny spent five years as an auditor with Deloitte & Touche in Montreal specializing in financial institutions.

Kenny holds a graduate diploma in public accountancy from McGill University and a bachelor of commerce degree in accountancy from Concordia University. Along with being a CPA-CGA, Kenny is also an associate CFA member.

Nancy Green

Nancy G.

Chief Financial and Risk Officer 

"As Western’s chief financial and risk officer, it’s important for me to shape the overall strategy and direction to ensure the business performs well and to enhance efficiencies. Our effective financial operation is driven by the power of data, constant innovation and the ability to ensure compliance at a price that is reasonable for our customers."

As Western Financial Group’s Chief Financial and Risk Officer, Nancy leads the overall financial strategy and governance of the company.  Under her management are Finance and Accounting; Business Intelligence; Facilities; Strategy and Project Management; and Risk and Compliance.

Since she joined Western in 2006, Nancy’s leadership abilities have enabled Western to increase efficiencies and support fundamental strategic initiatives leading to increased profitability.

Prior to her time with Western, Nancy spent 12 years in key financial and leadership roles with Weston Bakeries and Kraft Canada.

Nancy received her Bachelor of Commerce degree from the University of Calgary, and holds CPA and CMA designations.


Mark R.

Chief Strategy Officer

As Chief Strategy Officer, Mark leads our Business Systems and Technologies and Customer Experience teams, guaranteeing that our customers and technology are front and centre in all our strategies. Together, his teams develop new tools to enhance our customers’ interactions with Western and improve work efficiencies for our insurance experts. Mark joined Western Financial Group in 2019 after 13 years as a senior leader with Aviva, responsible for underwriting, distribution management and business development. His insurance career has spanned over 29 years. Mark holds an MBA with Distinction from Heriot-Watt University in Edinburgh, Scotland. He completed his Fellow, Chartered Insurance Professional (FCIP) from the Insurance Institute of Canada in 1998. Mark also holds a UBC/DAA Award of Achievement in Digital Analytics. Mark has sat on the operating committees of the Insurance Bureau of Canada for BC & Alberta and was the Chair of the Alberta Facility Operating committee.


Grant O.

Chief Business Development Officer

As the Chief Business Development Officer, Grant provides the overall strategic management of Commercial Insurance as well as Employee Benefits services at Western Financial Group.

Grant started at Western Financial Group Insurance Solutions, formally HED, over 24 years ago as a sales representative. Since that time, Grant has successfully developed and implemented several group insurance programs with various associations across Canada. His leadership has been fundamental in driving strategic initiatives that have increased the growth and profitability of the company.  

Grant received his Economics degree from the University of Manitoba.


Craig K.

Chief Information Officer

Craig Kozlowski leads the Cyber Security & IT Compliance, IT Service Delivery, Application Development & Integration, and Infrastructure & Operations teams.

“We will invest strategically in the right tools and systems to support an exceptional experience for our people and customers while protecting the privacy and security of the information we hold in trust."


Kristy R.

Chief People & Culture Officer

Kristy Rachkowski leads Western's Talent Acquisition, Learning & Development, Human Resources, Diversity & Inclusion, Social & Environmental Governance, Total Rewards & Recognition, Communications, and Events. 

"We are focused on ensuring Western continues to thrive by attracting, developing, supporting & retaining great people who contribute to a strong, supportive & inclusive culture."