I had recently wanted to purchase boat insurance. A couple of reps helped me initially and were great to deal with. Kimberley was one of them. Sorry, I cannot remember the other rep's name.
By the time I got around to doing it, Jade was in line to help me. She gave exceptional customer service. Because fires broke out on the day I was trying to get insurance, it created problems in getting the insurance company to bind my policy. Jade kept constant watch on the status of the fires and kept in communication with me at all times. As soon as the fires were in held status, she fired off my application to the insurance company and I was able to get my policy. Great customer service! Thank you Jade!