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At Western, we value your suggestions because we learn what you need from us. Your comments help us get better.
I have been to this particular office many times. I am always treated in a timely and respectable fashion. One of the agents named, Fran was recently very helpful and informative about the laws of selling a vehicle privately in BC. Fran also answered all my questions and provided with detailed examples. Fran has also given me countless quotes for me and my hubby while we shop for a "new to us" vehicle. She doesn't miss a beat and is always very pleasant too! ~ Danielle Beerling
| Dawson Creek (104 Ave), BC
Very pleased with the service that was provided by them to insure my insurance would stay up and going till i made it to town to pay an new paper work. ~ Chris Adams
| Fort Nelson, BC
Another auto broker in mall very short and rude. I was happy to find these girls very, good people. ~ Jason Wettstein
| 100 Mile House, BC
I never went in to this location before till Patti started working there. It was a pleasant experience. You get one on one help with your insurance advisor. And you even get to sit down with them and aren't rushed. They sell insurance and investments. ~ Trent Dykes
| Prince George, BC
We were super lucky to come across western financial. We were in the process of buying a house, unfortunately the fires had just started. Once it was settled down a bit Jennifer (what a gem) helped us SO much! Our situation was a bit complicated but she made it work. We were so thankful for all of her help. She even saved us a ton of money. Thank you so much!! ~ kat rytter
| Williams Lake, BC
Valerie was amazing. Got me in right away for an appointment last minute to help me with my house insurance! Very easy to deal with. Thanks Valerie! ~ Ryan Boyce
| Cranbrook, BC
Very helpful staff and friendly. Reinsured my vehicle for the summer, no problems at all. ~ Ross McLaren
| Chase, BC
Our Strata Council switched it's insurance, for our complex, over to Western Financial a year ago and it was one of the best decisions we have ever made. I am confident we won't be changing brokers again (any time soon). Our agent, Aidan, is extremely helpful and knowledgeable especially regarding strata issues. She is truly wonderful to work with and makes ensures you are well taken care of. The other staff is friendly and eager to help if they can. A top-rate, first class office!! ~ Strata Council
| Kelowna (Harvey Ave.), BC
Everything to do with ICBC is painful, luckily the staff here go out of their way to make it an OK experience. They'll be getting my auto insurance business going forward. ~ Greg Owen
| Lake Country, BC
We’ve been coming to this particular western financial for years. For our snowmobiles, dirt bikes, truck/trailer, everything. The service here is outstanding. We actually just went and insured our bikes and renewed our truck insurance. We had the pleasure of being helped by a girl named Jenny (whose goal is to get into farm insurance!), and I only mention her name because my goodness, what an amazing young lady with outstanding people skills. We had so many good laughs with her, she was incredibly personable and made us feel so welcome. The service we’ve always received from western financial has never been short of great, but Jenny sent it over the top. Thank you guys. ~ Shirin Miller
| Kelowna (Rutland Rd), BC
A big thank you to Sharie Vibe for all your help with my life Insurance. They have professional, Knowledgeable and friendly staff. Huge recommendation for anyone looking at any kind of insurance. ~ Lenoard Seigler
| Nanaimo (Bowen), BC
I had the pleasure of working with Christopher Sargent at this office. Years back, I was a certified professional financial planner myself... I liked that he explained Life Insurance simply and ethically... I would know if he was trying to ballshirt me. Pleasant and easy to talk to, I would highly recommend talking to him about Life Insurance, mortgage insurance, accident insurance and anything else related. Life is short... I don't want to die yet, but I wouldn't want my death to be a burden on anyone else either. I want to be prepared... Christopher just made it so easy. ~ Lyndon Bzdel
| Naniamo (5 Street), BC
Best insurance place I’ve ever been by far, Ahad was extremely professional, helpful and knowledgeable. Never going to any other insurance broker ever again. ~ Thomas Therrien
| Cambie, BC
Very welcoming staff, they provided and answered all my questions and information for several insurance options. ~ Feras Aldaghmah
| Richmond Centre, BC
Went to renew my auto insurance. The dude who helped me out was friendly and helpful. I had some issues with outstanding bridge tolls and he got on the phone and made some calls so I could pay them off ASAP. Quick and easy with good customer service. ~ Dez Main
| West Broadway, BC
Super helpful with any thing you may need and always willing to help. ~ John Voss
| Admirals Walk, BC
I have insruance for 3 vehicles and a society here. They have been awesome in explaining anyway I can save money. ~ Matteus Clement
| Mill Bay, BC
I have moved to Nanaimo from Alberta and all my insurance needs in BC (apartment, car, camper) were well explained to me via email by CCI staff (including detailed quotes) few weeks before I moved to Nanaimo ... and to my pleasant surprise the insurance prices offered were only slightly higher than in Alberta using the same coverage . Nice and competent staff. ~ Jack Wiercinski
| Port Place, BC
The staff were so helpful and went the extra to get what is wanted or needed with having fun at the same time. ~ Steve Masotti
| Sooke, BC
These ladies are amazing; they stayed after hours to help me on a Friday night when I was running last minute! So appreciated! ~ Kari Boyd
| Beaverlodge, AB
Recently transfered to the branch in gp from peace river( nightmare). Open Saturdays, so that's a plus. I forgot to renew my insurance and actually recieved a phone call to remind me, which is rare. Also purchased a new vehicle and had a policy within fifteen minutes . ~ Iggy
| Grande Prairie, AB
I've been using this broker for years. I used to use the one on Highway 17 in the Wilson Agency building, but they were very unorganized and frustrating to deal with. So I moved all my business to this location and they have been great to deal with. Very quick and helpful. ~ Steph Bellanger
| Lloydminster (75 Avenue), AB
This is a really nice building inside! The staff was friendly and accommodating too. ~ Amy Kohut
| Red Deer, AB
Everyone there is great. They work hard to get you the lowest rate possible. ~ Kracked GingerNut
| Spruce Grove, AB
We’ve been with this office for about ten years. The staff has always been courteous and quick to respond to our phone calls or emails. Our agent regularly reviews our policies, recommends adjustments to coverage and deductibles to ensure that our insurance needs are being met. She then obtains quotes from their multiple insurers to find the best coverage and rates for us. Thank you WFG. ~Paulette Briand
| Vegreville, AB
I was referred to this group by a friend and neighbor. I switched all my insurances over and saved a bunch. Thanks. I always recommend Western Financial to my friends. ~ Andrew Goldsworthy
| Wainwright, AB
Jackie has been amazing at Western Financial, she always goes above and beyond for me. Jackie has always made the time to explain my insurance. She has moved over to commercial but has informed me that she is still here for me if I need anything. Amazing service, amazing staff, great company. Thank you again Jackie for going above and beyond for me!! ~ Jocelyn Melin
| Cochrane, AB
Great place to conduct your business; friendly, efficient staff who are always happy to see you, answer any questions you may have, and provide the services you need. ~ Cassidy Andreas
| Bow Island, AB
Customer service is always fast but personable. We have both our home and business with them as they were able to provide better rates than our previous insurance company. ~ Karma Dee
| Claresholm, AB
The best place to go for insurance! I left them to go with Intact for a year (Intact was boasting lower rates). I got my renewal in the mail today and Intact went up by $50/month! I immediately called these guys and spoke to a man named Bob Morrison (pardon me if I got it wrong), and he set me up with a rate that beat my "renewal rate" at Intact by nearly $100/month! I wish I have never left Western Financial and I am now a customer-for-life. That's a promise! ~ Mary Fehr
| Taber, AB
Very friendly helpful people. Talk to Jordan. Super nice. ~ Justin Murphy
| High River, AB
Never had an issue. Great rates for my vehicles, knowledgeable employees and friendly service. ~ Falk Gno
| Medicine Hat (South), AB
Insurance company was trying to charge me for something i did not owe. The employees at western financial fought on my side for 11 months until they proved that i was being falsely billed. I saved 1100$ thanks to them. ~Ko-wing Wong
| Okotoks, AB
Customer service is always fast but personable. We have both our home and business with them as they were able to provide better rates than our previous insurance company. ~ Karma Dee
| Claresholm, AB
Mylene was so helpful despite my high maintenance request. She always followed up with me and I feel confident in my life insurance and disability policy. Thank you Mylene! ~ Kazizzle Kozizzle
| Taber, AB
A great company to deal with, they are professional and very reasonably priced. ~ 404 Refrigeration
| Vulcan, AB
Amazing staff! I dealt with Tracy while I was out of town and her and the rest of the team here were just fantastic! They helped me and my client out without question and I would HIGHLY recomend anyone in the area to go in and work with there team! 5 Star! ~ Patrick Hataley
| Nipawin, SK
Great people always there for needs in all you plates and insurance needs. ~ Gary Neyedly
| Yorkton, SK
Great service. Always helpful. ~ Indian Head Technology Services
| Wolseley, SK
Always a good experience here buying my insurance. I also get my Autopac here. I have never found anyone working here to be less than capable--good friendly service. ~ Bob Davies
| Thompson, MB
Alana was very helpful in my situation, she was calm and friendly even though I can admit I was a little stressed and adamant. I appreciate the outstanding customer service at this location. Good job! ~ TJ Middleton
| Winnipeg (Kildare), MB
Best brokerage out there. Great service, friendly staff. 11 offices around the city, some open on Saturday's. ~ Ron MacLean
| Wyatt Dowling A (St James/Brick Plaza), MB
I surrender a couple thousand dollars to them every year. Other than that, they do their job quite well. ~ Steven Kunka
| Wyatt Dowling 2 (Reenders Square), MB
I needed insurance on an office/warehouse space. I did not know much about commercial insurance. I met with Roshan who asked me some questions which helped us determine how much insurance I would need. He shopped it out, got back to me within 3 hours, sent me the document, took payment and by the end of the work day I was insured. Great service, thank you. ~ Diane Shapiro
| Wyatt Dowling B (Regent Avenue), MB
I was extremely happy with the staff and the service the entire staff made my sons and family feel like we were part of a larger family and went through all of the house insurance and the vehicle insurance with such patience and accuracy. We appreciate dearly the knowledge and kindness of all the Wyatt dowling family. ~ Russell Cadotte
| Wyatt Dowling 1 (McPhillips Street), MB
Neighborhood community business. They provide a wide variety of insurance products. The staff are well informed and are very friendly. They asked the right questions to get the proper insurance suited for me and my family. They also are very actively involved in the community. Nice clean offices with lots of parking. More than reasonable hours for my convenience. No other place to do business than at Wyatt Dowling. ~ Lang Wong
| Wyatt Dowling E (Sage Creek), MB
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