Reviews
We value your opinion and continue to strive to make things better. Your feedback matters and makes a difference.
Read what our valued customers have to say about our services.
Having a custom built boat it has been very difficult to find insurance coverage, but dealing with Western Financial and Stephanie Noack make a difference. Stephanie worked very hard finding the proper coverage for my boat until she succeeded, she is very knowledge and very professional, even on her personal vacation time she responded to some of my emails. Western has a very valuable employee. Stephanie, thank you again for your hard work.
L. L.
Pembroke, ON
Dec 7, 2023
Blair Kochanski was very helpful in walking me through the process after having a minor accident
Anne M.
Petawawa, ON
Feb 22, 2024
They were so helpful with my insurance. Made sure everything was covered that my old provider didnt inform me of.
Susan H.
Winnipeg, MB
Feb 23, 2024
Justin is a great broker! Easy to work with and got me excellent rates for insuring my business!
Andrea
Cochrane, AB
Feb 16, 2024
Top notch customer service. In a world where customer service is falling apart WFG is a shining star in a world where customer service needs to be much better than it is. We had a complex situation with two vehicles that kept staff past closing time and no one made us feel that we were a bother to help. Kudos
Raymond F.
100 Mile House, BC
Feb 22, 2024
Dealt with Jessica for getting my travel insurance to Hawaii for a week. She walked me through my coverages and was a ton of help. Highly recommend Jessica as a broker.
Shae J.
Fairview, AB
Feb 15, 2024
I have been a longtime customer, and I will continue to keep my insurance needs with them,
Steve T.
Brampton, ON
Dec 3, 2023
My business urgently needed insurance for a new vehicle. After experiencing delays with a couple of brokers from other companies, I reached out to Western Financial. Icah at the 600 Empress, Winnipeg location promptly understood the urgency and swiftly gathered the necessary information. By the end of the day, the application process was complete, and the following morning, I had full insurance coverage for everything I needed. Icah was polite, professional and kind throughout the entire process. What would have likely taken other brokers many days to complete, Icah accomplished in less than two days.
I am thrilled with the service I received from Icah and can now get my vehicle to work minimizing down time.
Stewart S.
Winnipeg, MB
Feb 23, 2024
It was a pleasure to deal with my financial broker Irene from Campbell River B.C. who works for Western financial. She answered all my questions and seen me without an appointment.
Deb M.
Campbell, BC
Feb 23, 2024
Took insurance services from Aditya Waichal, he was great in his work, professional, thorough with information. Thanks for your help.
Kanu P.
Victoria, BC
Feb 22, 2024
Very good service, comfortable environment, helped find a solution to a tricky problem without wincing.
Ron K.
Creston, BC
Feb 23, 2024
Terry delivers excellent service. Always going the extra mile and going above and beyond.
Have been a client for 30 plus years and Terry is one of the best. The branch as a whole is awesome. Thank you for all your hard Terry. Really appreciate all you do for us.
Loretta M.
Bassano, AB
Feb 24, 2024
The treatment of the staff was friendly and efficient. They resolved my matter quickly and kindly.
Maria C.
Bow Island, AB
Feb 22, 2024
Brandon at Vermilion has always been available to answer various technical questions. He promptly returns phone calls and comes up with suggestions that save me money.
Warren W.
Vermilion, AB
Feb 20, 2024