Reviews

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Read what our valued customers have to say about our services.

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I have been a longtime customer, and I will continue to keep my insurance needs with them.

Steve T.

Pembroke, ON
May 26, 2023

Thank you Emily,she is very enthusiastic and fast for help me through the process.

My Thi T.

Pembroke, ON
May 24, 2023

Man I can’t say enough about Western Financial Group. I have had insurance with them for well over ten years and they never seem to stop working for me the business and anything else to do with insurance.
Everyone in the office is very knowledgeable but Shania in the commercial insurance sector has went beyond to keep my truck going up and down the hiway and for less than a few of her competitors. I pick up the phone if I have issues or need to up my premium and she is on it. If there’s a problem she just won’t stop till it’s right. So thank you Western Financial Group but a little extra thank you to Shania Chanasyk for going the extra mile so I can go so many more.

M.H. TEJO Trucking

Vermillion, AB
Jul 13, 2023

Excellent service! Provide great help and advice. Very professional team, always polite and truly focus on getting you the best insurance coverage. Highly recommend Western Financial Group and our Insurance Advisor Brett Pippy.

Andrea S.

Victoria, BC
Jul 17, 2023

Went in to renew my ICBC insurance. Dawn Filipin is the name of the person who helped me with my renewal. She made my visit very pleasurable and easy to complete the process.
Thank you very much for the excellent service.

Dean B.

Sparwood, BC
Jul 12, 2023

Jade was absolutely amazing helping me with the purchase of my new home. BC is on fire and she watched the map daily even sending me text updates to let me know what was happening. Today there was a break in fires and it was her day off so she made sure to get in touch with another agent to call in and get my policy bound. What a relief!! 10/10 would recommend Jade to anyone and everyone, thank you Jade!

S.

Smithers, BC
Jul 13, 2023

I've work with Brittany-Lee for my house and car insurance, she is quick, effective and knowledgeable. She was a pleasure to work with, I would definitely recommend her.

Laurence B.

Brampton, ON
May 19, 2023

Always get 10/10 service from Jody for my truck and travel insurance. She knows her stuff. Because of that I am going to do my home insurance here this year too. Thanks.

Erwin D.

Brandon, MB
May 15, 2023

Andrea S.

Victoria, BC
Jul 17, 2023

Donna was so friendly and helpful while completing my RV insurance transaction. It was nice to see a smiling face at the front of the office upon entering.

Laurie B.

100 Mile House, BC
Jul 14, 2023

I had recently wanted to purchase boat insurance. A couple of reps helped me initially and were great to deal with. Kimberley was one of them. Sorry, I cannot remember the other rep's name.
By the time I got around to doing it, Jade was in line to help me. She gave exceptional customer service. Because fires broke out on the day I was trying to get insurance, it created problems in getting the insurance company to bind my policy. Jade kept constant watch on the status of the fires and kept in communication with me at all times. As soon as the fires were in held status, she fired off my application to the insurance company and I was able to get my policy. Great customer service! Thank you Jade!

Ann H.

Cranbrook, BC
Jul 15, 2023

Thank you for a really good experience with Western Financial, specially to Sir Adam for accomodating me and he is a very Good Person to speak with and knowledgable in his work :)

John D.

Grande Prairie, AB
Jul 6, 2023

Angelica at Western Financial Group made my insurance experience Wonderful! She went Above and Beyond to get me the coverage I needed on a day when time was of the essence, and everything went fantastic! I had what I needed ahead of when I needed it! I've had experience with other companies that I didn't care for, and to now have dealt with Angelica, I'm overjoyed! THANK YOU for all your hard work and help! 5 Stars!

Jordan S.

Spruce Grove, AB
Jun 26, 2023

I recently purchased a new car and I reach out to Jamie to get coverage. She explained how the coverage works in the result of an accident and that their Optiom policy covers the Gap from payout of total loss to purchasing a new vehicle. She also told me about AMI glass coverage and how it covers all the glass on my vehicle. She was very informative, pleasant, and prompt on getting my new car the coverage and me my peace of mind. Thanks Jamie