Broker Information
West Broadway, Vancouver, BC
Reviews: 4.9
Contact Branch
844-802-7628
WestBroadway-Insurance@westerncoast.ca
Location
445 W Broadway, Vancouver, BC V5Y 1R4
Hours
Mon-Fri: 9:00am - 5:00pm
100% Canadian Owned
13,000+ Reviews Across Western | 4.5
2026-04-30
Keith Lo helped me buy my insurance and made the whole process way easier than I expected. He was quick to respond, explained everything clearly, and didn’t make it feel complicated or stressful. I appreciated that he actually took the time to understand what I needed instead of just pushing something random. Everything felt straightforward and smooth from start to finish. Really solid experience, would recommend Keith any day 10/10
Vancouver - BC
2026-03-25
Absolutely the best experience. As someone new to the process of getting a vehicle registered and insured in BC, I was honestly quite confused at first. During my initial visit, a gentleman took the time to clearly explain the steps I needed to complete before starting, which really helped me get on the right track. After completing those steps, I called back and spoke with a kind lady who also welcomed me when I arrived. She then introduced me to Thomas. Thomas is an absolute gentleman, very professional, knowledgeable, and supportive. He was incredibly patient, took the time to walk me through everything, answered all of my questions, and made sure the entire process was smooth and aligned with my needs. What stood out the most was that he stayed after closing time just to make sure everything was completed properly. I genuinely appreciate that level of care and dedication. Overall, I’m very happy and satisfied with my experience. This will definitely be my go-to place moving forward. Thank you again!
Vancouver - BC
2026-02-14
Thomas Ng was fantastic! The system was not working in Ontario to cross check everything. He got everything else done and then said he would call me back. He called about an hour later and had all the paper work ready to go! Explained the rates, what determines them and shows us the breakdown! Thank you Thomas for making this process simple and quick!
Vancouver - BC
At Western Coast (a subsidiary of Western Financial Group), we offer a wide range of insurance products to protect your home, business, vehicle, and more. Our services include:
Western Financial Group is a proud member of the Insurance Brokers Association of British Columbia.
Vancouver, British Columbia is the most populated city in the province with over 631,000 people.
Your Western Coast Insurance Services West Broadway (Vancouver) branch offers car/truck insurance, home insurance, business insurance and boat insurance. We access many other products as well.
A supporter of our Western Communities Foundation, we’ve donated over $18,000 to Family Services of Greater Vancouver, Sunnyhill Redevelopment Project and Canadian Assisted Travel.
Don’t miss Stanley Park, Granville Island, the Capilano Suspension Bridge and the Vancouver Art Gallery.
As industry leaders for over 40 years, we are dedicated to serving you the right insurance in Vancouver, British Columbia and from our other branches on Vancouver Island and the Lower Mainland.
At our Vancouver branch, we have competitive rates and outstanding customer service. We’ll listen to your concerns and help you customize a policy that fits your needs today and as they change.
You’re at home with Western Coast Insurance Services.
Whether you want to protect your home, business, farm, or vehicle, working with an insurance broker is a smart move. Navigating all the insurance options out there can be tricky and time-consuming on your own. We make sure you get great rates and a service guarantee to safeguard your best interests!
It’s mandatory for all drivers to purchase car insurance from ICBC to help ensure that they are protected with a basic level of coverage.
Basic autoplan insurance for ICBC includes $200,000 in third-party liability coverage. Third-party liability helps protect you in cases such as non-vehicle property damage or driving out of province, and it can protect you in situations where the law permits the other driver to sue.
If you make a third-party liability claim against the person who's responsible for a car crash and they don't have enough insurance to pay for your claim, Underinsured Motorist Protection (UMP) covers you. Basic underinsured motorist protection covers you and members of your household for claims of up to $1 million per insured person.
If you want to increase the amount of coverage you have in the event, you're responsible for a crash, you may want to consider extended third-party liability coverage, an optional Autoplan coverage.
Home insurance isn't mandatory in British Columbia, but most banks or mortgage lenders will require you to purchase home insurance coverage if you have mortgage.
Home insurance helps you protect against: Theft, Fire, Third- party “slip and fall” accidents, Vandalism.
You may want to consider adding earthquake coverage to your home insurance policy to protect you should your home suffer catastrophic damage in an earthquake. Every earthquake insurance policy is different, but typically includes three types of earthquake coverage.
At Western, caring is at the heart of everything we do. We are dedicated to making a meaningful difference in Vancouver and across Canada by actively supporting the causes that matter most to our customers, employees, and neighbours. Our commitment to care drives us to create a positive, lasting impact every day.
August 19, 2026